Last updated: June 2026. We may update this page from time to time; material changes will be reflected here with a revised date.
Who we are
Cuba 360 Tours operates cuba360tours.com and related booking and inquiry services for travel to Cuba. For privacy questions, contact us at info@cuba360tours.com.
Information we collect
We collect information you choose to provide and limited technical data needed to run the site securely.
- Contact and inquiry forms: name, email, phone, message content, and trip preferences you submit
- Bookings: traveler names, dates of birth, passport details if you provide them, rooming, flight notes, emergency contacts, and payment-related records managed through our reservation process
- Newsletter: email address and optional locale/source tags
- My booking lookups: confirmation code and lead-traveler email to display your reservation
- Automatic data: IP address, browser type, device information, and cookies required for security and basic site function
How we use your information
We use personal information to operate our business and deliver the services you request—not to sell your data to unrelated marketers.
- Respond to inquiries and design itineraries
- Confirm reservations, send trip documentation, and provide guest support
- Send newsletter messages when you opt in (you may unsubscribe at any time)
- Improve site performance, prevent fraud, and meet legal or compliance obligations for Cuba travel
- Maintain internal records for accounting, disputes, and regulatory documentation where applicable
Legal bases and retention
We process information based on your consent (for example, newsletter signup), performance of a contract (your booking), and our legitimate interests in running a secure, effective travel operation.
We retain booking and inquiry records for as long as needed to fulfill your trip, handle follow-up questions, and satisfy tax, insurance, and compliance requirements—typically several years unless a longer period is required by law.
Newsletter addresses remain until you unsubscribe or we remove inactive contacts during list hygiene.
Security
We apply reasonable administrative and technical safeguards—access controls, encrypted connections (HTTPS), and least-privilege access for staff tools. No online service can guarantee absolute security; please use strong passwords for any account we provide and notify us promptly if you suspect unauthorized access.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, and to object to marketing.
To exercise these rights, email us at the address above with enough detail for us to verify your request. We will respond within a reasonable timeframe. You may unsubscribe from marketing emails via the link in any newsletter message.
Children
Our services are directed at adults planning travel. We do not knowingly collect personal information from children under 16 without parental involvement. Contact us if you believe we have received a child’s data in error.
International visitors
We are based in the United States and serve travelers worldwide. If you access the site from outside the U.S., your information may be processed in the United States and other countries where our service providers operate, under protections described in this policy.
Changes to this policy
We may revise this policy as our practices or legal requirements evolve. The “Last updated” note at the top will change when we do. Continued use of the site after updates constitutes acceptance of the revised policy for information collected going forward.